Cool Incoming Call Routing from UK company
Found on Ewan MacLeod SMS TextNews blog
Blackfin(beta) (not to be confused with DSP maker for VOIP boards) have a lovely Flash interface for creating incoming call routing for an office. Nice simple drag-n-drop buttons to connect/route main line thru IVR to individual people/depts.
It also shows allowing follow-me
Ya think some of the major telco's could have a simple interface like this and not need complicated (and trained) telecomm engineers to reprogram PBX's!